6.1 Payment method
Subscriptions are payable exclusively by credit or debit card processed through Stripe, our PCI-DSS Level 1 certified payment processor.
You confirm that the payment method provided belongs to you or that you are authorized to use it, and that the billing information is accurate.
6.2 Automatic renewal
All Subscriptions automatically renew at the end of each Subscription Period for an additional period of equal length, at the then-current rate, unless cancelled in accordance with Section 7.
By subscribing, you expressly authorize automatic recurring charges to your registered payment method on each Renewal Date.
6.3 Failed payments and account suspension
If a renewal payment fails, we will retry the charge over a fifteen (15) day grace period during which your Account remains active.
If payment is not successful within fifteen (15) days following the Renewal Date, the Account will be automatically suspended and access to the Service disabled.
To restore access, contact us at the address provided in Section 14. Subject to verification, the Account may be reactivated upon successful payment.
6.4 Account retention after suspension
After suspension, we retain your Account and Customer Data for a period consistent with our GDPR retention obligations to allow possible reactivation.
6.5 No grace period for late payments
Other than the fifteen (15) day grace period, no additional delay or extension will be granted. Late payments do not entitle the Customer to discounted fees or partial refunds.
Card payments are accepted via Visa and Mastercard, processed by our payment provider Stripe. Unless otherwise indicated at checkout, transactions are denominated in euros (EUR).
A payment confirmation is sent by e-mail to the account's address immediately after each successful transaction, usually within minutes. The corresponding invoice remains available at any time under Settings → Subscription. Cardholders should retain a copy of their transaction records and comply with the merchant's policies.
